At Baby Hair, we receive many queries from our customers daily. To accommodate all your questions faster, we have compiled the frequently asked ones and wrote down our answers on this page. If you didn’t find your question(s) here, feel free to contact us and speak with one of our customer service representatives.
HAIR EXTENSION FAQS
WHAT HAIR LENGTHS DO YOU HAVE?
Feedback: Our bundles range from 8 to 40 inches.
HOW MAY BUNDLES OF HAIR WOULD BE ENOUGH TO COVER ONE CROWN?
Feedback: For an average head circumference 55CM Women & 57CM Men to provide natural fullness of hair, you will need:
- 10 to 22 Inches: 3 Bundles
- 24 to 28 Inches: 4 Bundles
- 30 to 40 Inches: 5 Bundles
CAN THE HAIR EXTENSIONS BE STARIGHTENED, CURLED, AND DYED?
Feedback: Yes, Baby Hair can be straightened, curled, and dyed. The hair extensions can even be bleached. Words of caution: Treat baby hair extensions as you would your own, excessive dying could lead to breakage, brittleness, and reduction in the longevity of your tress.
HOW LONG DOES BABY HAIR EXTENSIONS LAST?
Feedback: Baby Hair can last a very long time, up to 3 years. However, it depends on how you treat your hair. Treat the hair like the hair on your head. If you take good care of it, it will last longer. Baby Hair is an investment, so protect it.
WHY DO EXTENSIONS HAVE GRAY HAIR?
Feedback: Baby hair is kept in its original state just as it comes from the donor. Gray hair is hand-removed before packing. In this regard, kindly understand that a few gray strands will remain as the removal process is done manually.
WHY DO MY HAIR EXTENSIONS GET TANGLED?
Feedback: The following are possible causes of hair extensions tangling: dryness, oil, dirt build-up, saltwater, chlorine, and not combing. If possible, try to avoid these things. Comb your hair extensions daily with a wide-tooth comb to maintain their quality and extend their longevity.
HOW IS THE HAIR MEASURED?
Feedback: Baby Hair is measured in its straight condition. Curly, kinky, and wavy hair will always appear shorter than straight hair.
HOW DO I TAKE CARE OF MY BABY HAIR?
Feedback: Wash your Baby Hair with cold or warm water instead of hot water. Hot water may harm your hair extensions during the washing process. Use a generous amount of shampoo and conditioner. It is best to air-dry or towel-dry the extensions. You may also use a blow dryer to speed up the process.
It’s recommended to shake out the hair and not to brush it when wet. Wet hair pulls easily from the weft. Take care of Baby Hair like it’s your own hair. If you change the color excessively, expose it to too much heat, or use a lot of chemicals on it, your hair extensions will not last. Cover your hair at night. You can sleep with a satin bonnet to keep the strands intact.
SHOULD I BUY A CLOSURE?
Feedback: Yes, Baby Hair closures make the style look more natural and will protect your hair from constant manipulation of leave out.
HOW SHOULD I STYLE MY HAIR?
Feedback: Subscribe to our Baby Hair Club and get your own personal stylist!
WHAT TYPE OF BABY HAIR EXTENSIONS DO YOU OFFER?
Feedback: We offer Brazilian, Indian, Peruvian, Malaysian, Bohemian, Cambodian, Chinese & Vietnamese hair extensions.
What if I want to order something I don't see on your site?
Feedback: Send the Baby Hair team a message and we will coordinate with you so you can achieve the perfect style.
PRODUCT FAQS
HOW OFTEN SHOULD I SHAMPOO?
It depends on hair type. People with thinner hair generally wash their hair more often than those with thicker hair. It is recommended that the hair should be shampooed at least once a week, to help remove residual styling products and the buildup of dead skin cells. Your hair may need to be washed more frequently based on your activities such as running. swimming, or other exercises, that exposes your hair to pollution, pollen, dirt, etc. You do not need to be your hair every day. The average person washed their hair 2 to 3 times a week. However, do not shampoo too often, or use “hard water” with high mineral levels, because you could strip hair of natural oils which can cause hair & scalp dryness.
WHY IS THERE NO LATHER WHEN SHAMPOOING MY HAIR?
Not enough water to trigger the foam. You must wet your hair before applying shampoo. A common mistake hair consumers make is not getting their hair as wet as possible before applying shampoo. Another reason is that your hair is dirty. The rule of thumb was your hair twice! The first wash should be a pre-shampoo or pre-poo to remove dirt and debris. The second wash should clean your hair and scalp.
DOES THE SHAMPOO I USE MAKE A DIFFERENCE OR IS IT ALL JUST THE "HYPE"?
There are a variety of shampoos on the market, for different hair types, textures, and styling needs- From shampoos for dry hair and to “extend” or enhance hair color, to shampoos that neutralize chemical treatments! For a general shampoo, find one that will gently cleanse and condition, and not strip the hair of vital nutrients.
HOW OFTEN SHOULD I "DEEP CONDITION"?
Deep condition at least once a month. Gently shampoo your hair and apply the deep conditioner so it completely saturates hair from scalp to ends. Leave on for 15-20 minutes under a thin plastic or thermal “heat cap”, to permit conditioners to penetrate the scalp and deep in the hair shaft. Rinse well and style as desired.
WHY IS DEEP CONDITIONING IMPORTANT?
Deep conditioning provides more intense strengthening and moisturization, helps “restore” some natural oils and, and can help eliminate dry & brittle hair. Deep conditioning can also enhance your hair’s luster (sheen) and body.
HOW OFTEN SHOULD I "DEEP CONDITION"?
Deep condition at least once a month. Gently shampoo your hair and apply the deep conditioner, so it completely saturates hair from scalp to ends. Leave on for 15-20 minutes under a thin plastic or thermal “heat cap” to permit conditioners to penetrate the scalp and deep in the hair shaft. Rinse well and style as desired.
HOW DO I DETERMINE MY OWN "HAIR TYPE"?
It’s not easy to determine hair type on your own, and we suggest you get initial help from a Professional Stylist. A Stylist can examine individual strand samples from your head, test tensile strength and elasticity, and wet & dry your hair to see how your hair reacts to physical manipulation and treatments. Hair strands have varying diameters or thicknes, and natural “curl” and “wave” patterns that designate it as fine, medium, or course.
HOW DO I DETERMINE THE RIGHT HAIR CARE SYSTEM FOR ME?
Observe how your hair responds to the products and styling tools you use. No matter the length, does your hair have a body, look shiny, feel smooth & strong? Keep a “hair diary” and take seasonal headshot photos to be mindful of the condition of your hair. Listen to compliments from others because it’s usually an indication that you’ve selected the right hair care regimen for you and your lifestyle and personality.
HOW CAN I GET MY HAIR TO GROW?
There are usually both internal and external factors that impact normal hair growth, like hormonal changes, genetic predisposition, excessive heat styling, over-processing, HBP medication, etc. However, most times hair is actually growing, but, with breakage and split ends normal growth isn’t noticeable. Your primary objective should be to prevent hair breakage. Use products to increase “slippage” and detangling, avoid heat styling whenever possible, don’t pull or stretch wet hair, which is more prone to “pop”, and keep hair conditioned for better elasticity.
WHAT CAN I DO FOR MY DRY HAIR & SCALP?
Dry hair & scalp really begins with genetics, diet, water intake, climate & overall general health condition! But you can take measures that help, avoid using products that clog pores and inhibit natural sebum secreted down the hair shaft, use a light daily moisturizer or leave-in conditioner, wrap hair at night, because friction on linens is drying, and don’t use sponge rollers that rob hair of moisture.
I’M GOING THROUGH MENOPAUSE, WHAT CAN I DO FOR MY DRY HAIR & SCALP?
Menopause can cause abnormal hair thinning and shedding. Hormones play a major role in the health of our hair & scalp. Again, a vitamin and mineral enriched diet increases circulation, and daily water intake will help.
CAN THE MEDICATION I TAKE AFFECT MY HAIR?
Yes, medications can have an impact on your hair texture and how it responds to hair products.
CAN SHAMPOOING WITH VERY HOT WATER DAMAGE MY HAIR?
Yes, because it can physically remove natural oils deep in the hair shaft and irritate your scalp. Warm water is best when shampooing, and use slightly cooler water for your final rinse.
CAN I CONDITION MY HAIR TOO MUCH?
Yes, the hair can be overly conditioned and lead to limp and “lifeless” hair. Over-conditioning can weigh the hair down by coating the surface of the hair. This can impede proper styling and the impact ability of the hair to “hold a curl”. Select quality, light-weight products that don’t clog pores or cause build-up issues.
IT IS BAD TO SWITCH FROM RELAXED HAIR TO "NATURAL" HAIR STYLES FREQUENTLY?
No, not as long as the hair is conditioned well, ends are clipped regularly, and hair is not kept under “tension” in tight braids or a tight weave for long periods of time.
I USE WELL WATER AT HOME…... IS HARD WATER DAMAGING AND DOES IT AFFECT THE OVERALL CONDITION OF HAIR AND SCALP?
Most quality hair care products include ingredients that counteract high, harsh mineral deposits from water. However, hard water may interfere with the color signal feature during the relaxer neutralization process. If relaxer crème was rinsed well from the hair, and hair was shampooed over 3 times, and shampoo foam still had a pinkish color, high mineral content in the water, which may be the culprit!
Disclaimer:
While Baby Hair strives to provide high-quality hair care products to enhance the health and appearance of your hair, individual results may vary. Our slogan, “Get Back the Hair You Were Born With,” is intended to reflect our commitment to promoting healthy hair and scalp care. However, we cannot guarantee specific outcomes or that our products will fully replicate the hair you were born with for every individual. Factors such as genetics, health, lifestyle, and environmental conditions can all influence hair health and growth. We encourage customers to use our products as directed and consult with a healthcare professional for personalized advice on hair care and treatment. By using our products, you acknowledge and accept that results may vary and that Baby Hair is not liable for any dissatisfaction with outcomes.
